Placing your order
Website: We are open 24 hours a day! Add the items to your cart, select checkout and then follow the prompts to enter your shipping details, payment information and any comments.
Payment
PayPal, Credit Cards or Direct Deposit are welcomed.
Pricing is in Australian Dollars. To see how it converts to your currency see www.xe.com
All payments are processed online securely by PayPal and no card details are stored by the site.
Delivery
CharlieBoy offers one delivery option within Australia. If you spend over $200 you will receive free postage.
Within Australia - Australian Post $10.00
Outside Australia - Australian Registered Post $25.00
Returns
CharlieBoy accepts returns. Find out more about our 'Safe & Easy' return process and policy.
Opening Hours
You can order online anytime! General business hours are Monday to Friday 9.00am to 5.00pm. Outside of business hours email and phone messages are checked and responded to regularly.
Questions
We're here to help! Give us a call or send us an email. We love chatting about our products, advising on sizing, sharing about our projects or helping in any way we can. Email hello@charlieboy.net.au
It is pre-tied so you don't have worry about tying it properly.